Our site is made available free of charge. We may update and change our site from time to time to reflect changes in products, our user’s or Maker’s needs or our business priorities. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You must keep you account details safe

If you choose. or are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password , whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identificaton code or password, you must must promptly notify us at info@firstoofmarch.com.

How you may use material on our site

We are the owner or licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any material you have printed off or downloaded in anyway, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Content standards

These content standards apply to any and all Contributions, and to any interactive services associated with it.

These content standards must be complied with in spirit as well as to the letter.

The standards apply to each part of any Contribution as well as to its whole.

First Of March will determine, in its discretion, whether a Contribution breaches these content standards.

A Contribution must:

Be accurate (where it states facts).

Be genuinely held (where it states opinions).

Be obscene, offensive, hateful or inflammatory.

Bully, insult, intimidate or humiliate.

Promote sexually explicit material.

Include child sexual abuse material.

Promote violence.

Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

Infringe any copyright, database right or trade mark of any other person.

Be likely to deceive any person.

Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

Promote any illegal content or activity.

Be in contempt of court.

Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

Be likely to harass, upset, embarrass, alarm or annoy any other person.

Impersonate any person or misrepresent your identity or affiliation with any person.

Give the impression that the Contribution emanates from First Of March Ltd, if this is not the case.

Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

Contain any advertising or promote any services or web links to other sites.

When we consider that a breach of these content standards have occurred, we may take such action as we deem appropriate.

Failure to comply with these content standards constitutes a material breach of these terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use our site.

Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.

Issue of a warning to you.

Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

Further legal action against you.

Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of these content standards. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

Ordering from our site

As detailed above, on placing an order to purchase a product from the site you are not buying from First Of March Ltd, but from the individual Maker. The contract of sale is therefore in place between you and the Maker and will relate solely to the products that you purchase from them.

When you place your order at the end of the online checkout process (e.g. when you click on the ‘pay now’ button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted. Your order shall be deemed accepted by the Maker when we issue you with an email confirmation of your order.

We may contact you to say that your order has not been accepted. This is typically for the following reasons:

the goods are unavailable;

your payment cannot be authorised;

you are not allowed to buy the goods from the Maker;

the Maker is not allowed to sell the goods to you;

you have ordered too many goods; or

there has been a mistake on the pricing or description of the goods.

When your order has been accepted, this will create a legally binding contract between you and the Maker, and the products purchased will be dispatched to you. Products purchased by you will be delivered by the Maker and not by First Of March Ltd. This site provides details of the cost of delivery as well as the delivery options offered by individual Makers. Delivery costs will vary depending on the Maker.

First Of March Ltd accepts no responsibility or liability whatsoever for any goods purchased through our site or for any breaches of the supply contract with the Maker.

Payment and pricing

The price of the product (inclusive of VAT) will be indicated on the individual product pages when you use this site. We shall use our best efforts to ensure that the prices displayed are correct.

If the applicable rate of VAT changes between your order date and the date the product is supplied, the rate of VAT that you pay will be adjusted accordingly, unless you have already paid for the product in full before such a change in the rate of VAT takes effect.

Accepted payment methods: Products may only be paid for using the payment methods available on this site from time to time. All payments are to be made in Pound Sterling (£) (GBP) and we operate using the secure online payment platform, Stripe.

First Of March Ltd accept payments in the capacity of a commercial agent of the Makers.

Returns and Refunds

Should you wish to return a product, or if you wish to cancel an order you have made, you should refer to the terms of the contract made between you and the individual Maker and contact the appropriate Maker either directly or via the refund portal provided on the platform to discuss this.

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Consumer Contracts Regulations 2013)

For information required to be provided to you under the Consumer Contracts Regulations 2013, please refer to the contract between you and the individual Maker.

Products on our website

The products advertised for sale on our website are manufactured by a variety of independent Makers based in Wales. First Of March Ltd is not the manufacturer of any product sold on this website.

It is important to note that information provided about products on our website is provided for information purposes only. Every effort is made to ensure that product information displayed is correct, however you are encouraged to research your purchases thoroughly, and to always read any labels, warnings or directions provided with products before use as appropriate.

All product images on our website are for illustrative purposes only. Please note that your product, and/or its packaging may vary slightly from those images.

Should you have any queries regarding any product advertised on our website, please contact us at info@firstofmarch.com. Any queries that arise during or after purchasing a product should be directed to the individual Maker as appropriate.

We aim to respond to any queries you may have as quickly as is possible.

Please note that the products featured on our website are sold by independent Makers. As such, First Of March Ltd is unable to provide any guarantee or undertaking regarding product quality.

Misuse of our site

Any unintended usage of our website is strictly forbidden. This includes introducing viruses, Trojans, worms, logic bombs or any other malicious material. You must refrain from inappropriately accessing the site or the server on which our site is stored. We do not guarantee that our site will be secure or free from bugs or viruses.

Complaints

Should you have a complaint, or wish to leave feedback or make a query about the site, please contact us at info@firstofmarch.com

Complaints about a Maker should be addressed in the first instance to First Of March Ltd through the contact details that are available on this site. We will try to resolve any disputes with you quickly and efficiently.

Complaints about a particular product should be addressed in the first instance to the individual Maker following such directions as are given by them.

If you and we cannot resolve a dispute using our internal complaint handling procedure, we will let you know that we cannot settle the dispute with you.

The secure online payment platform, Stripe, also has its own dispute resolution process where disputes concern payments made using that platform.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you which will be set out in the contract you enter into with the relevant Maker.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site; or

use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect of consequential loss or damage.

If you are a consumer user:

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

Other important terms

Third Party Rights: This contract is between you and us. No other person shall have any rights to enforce any of its terms. Nothing in this clause excludes the rights of First Of March Ltd when acting as commercial agent of a Maker.

Severability: The unenforceability of any provision of this Agreement shall not affect the enforceability of all remaining provisions. If any court or relevant authority decides that any of them are unlawful, the remaining provisions will remain in full force and effect.

Delay in enforcing this contract: Our failure to enforce any part of these terms immediately is not a waiver of our rights to later enforce that or any other part of these terms.

Events beyond our control: In certain circumstances First Of March Ltd may be prevented from fulfilling its obligations to you under these terms which are beyond our reasonable control. This includes, without limitation, acts of God, governmental action, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock outs, strikes or other labour disputes, or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials as appropriate. This will result in a postponement of First Of March Ltd’s ability to perform its obligations for the duration that such circumstances continue.

Which country’s laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English Law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English Law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Variation of terms

We may update these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.